State Farm® Insurance Agent Donna Niese

"Please save yourself a world of headaches and use a different office/company. I could write a book of errors they made on my account over the last year. To name a few: I had 4 vehicles and my home covered. I sold a vehicle and they removed the wrong vehicle from my policy. They were both fords so maybe that’s the confusion? Though totally different models. Daughter had an accident and they didn’t send the insurance verification to the state (I reported it immediately and they said they would), resulting in her license being suspended. Then i received a notice that my entire policy was being canceled because she had two accidents in a 13 month time frame (I would guess that’s common for teens but I guess not). When I told them I am making her get her own insurance, they wanted to still cancel my plan lol. The next week they sent me a bill for a vehicle I had sold 6 months prior to this, and removed one that I still have. Yes, they did this to me twice in a year covering the wrong vehicles! The list goes on. I am so relieved I canceled with them today so I no longer have these continuous headaches. Oh and good luck ever meeting with Donna. I asked to and was told I could meet with one of the office staff that had made these errors on the regular. She should worry about the customers she has instead of having people make sales calls for new customers. Retention should be important in business as well."

"Donna’s team has always been super helpful. We had a bit of a rough month where both our vehicles quit on us and needed towed. I called the office and they were able to help right away. One time they even had to make a few calls to get a new tow company to come pick us up because the original company cancelled after we had already waited quite a while. They were quick, helpful and had answers to my questions when I was stressed out. Would highly recommend!"

"We always get the help we need with all our Insurance needs, Quick responses to our issues when needed, And very friendly service. Been with this agency for a long time and they always find ways to help with Insurance needs we have. I've had a lot of Insurance agencies in the past, But not near as helpful as the Niese agency. Here to stay."

"I've been a State Farm member since I was sixteen and started driving, and my parents have been members since before then. Any time I have had a question or needed help Heather has always been right there to assist. She is so friendly and always knows what to say to make even the worst situations better. I'm so glad she's there for us, as is State Farm."

"From the moment I was contacted by this office to start my coverage with them, over 2 years ago, to yesterday, when Heather came to the rescue with an undesirable situation. Things I didn't know about my coverage were explained to me in great detail and the best deals were provided to me without me even asking for different. Heather saw a way to help my monthly premium and made it happen. We are on totally different ends of the state, but you wouldn't know that based on the help and communication I receive from the entire office here."

"I worked with Cheyenne in the office in my 34 years of dealing with agents for auto and life and then auto, home and continued life I have never had anyone continue to stay in contact until she knew we and our property were completely covered WITHIN a cost we could afford."

"I have been with The Niese agency for over 15 years and have enjoyed every minute. It’s hard to find companies that you can call and speak with the same person each time and they know you by name. Donna, Heather and the rest of the staff are like family and I always feel genuinely taken care of. The app is user friendly, efficient and easy to make payments and always have a copy of useful information when needed."

"My wife and I have used the Donna Niese Agency for all our insurance needs for several years. The entire staff has always been extremely helpful and courteous, but I have to give a special shout-out to Heather Gardner. We've worked with Heather since day one, and she always finds the time to listen to and fully answer my nearly endless questions. Great people, great insurance rates...I cannot recommend them highly enough!"